Considering the Buyer’s Journey (Full Funnel Marketing)

Topics: Marketing Toolkit

Posted by: Marketing

Our blog series on  “planning an effective modern marketing campaign” continues with an exploration of the buyer’s journey (or full funnel marketing). Learn how to maximize the effect of your marketing campaign by addressing every stage of the buyer’s journey.




Awareness, Consideration, Conversion

To effectively motivate your target audience to act, it’s important to understand their journey from the top of the funnel (awareness), through the middle (consideration), to the bottom (decision/action). 

Stage 1: Awareness

The buyer realizes they have a problem. Your product, program, or service offers a solution. Your marketing efforts at this stage need to be directed toward getting your ideal clients to learn about your business. Provide information about your product, program, or service in such a way that your ideal buyer will be both exposed to it and engaged by it. Educate and help, don’t sell!

Stage 2: Consideration

The buyer defines their problem and researches options to solve it. At this stage of the game, you need to keep potential clients interested in your business. Provide information on the pros and cons of your solution in comparison to the competition. Offer resources to help the buyer determine which choice is right for them.

Stage 3: Decision

At this point, the buyer chooses a solution. How can you convince your target audience to act, purchase, return? Conduct market research to understand the questions, concerns, and objections a buyer might have at this stage. Be prepared to address these issues. You also need to understand your company’s unique value and communicate exactly what sets your offering apart from the competition.


What Are Your Goals?

You should also consider the buyer's journey specifically in relation to the goals you’ve established for your marketing campaign.

  • Awareness: Are you looking to amplify your brand awareness in the market?

  • Consideration: Are you looking to win over (with your business or program’s features and benefits) customers who know what they want?

  • Conversion: Are you looking for engagements (purchases, form completions, likes, shares)?

The Golden Rule of Marketing

Most importantly, remember that your marketing strategy must focus, not just on your product or service, but on your customer’s needs. This is the golden rule of marketing.


“The best marketing strategy ever: CARE.” 


Ensure that your messaging hones in on how your customers will benefit from what you’re offering. Have a comprehensive understanding of your program, product, or service’s assets and how they meet your ideal client’s needs. Then be sure to communicate that information in clear, simple terms to your target audience.

Learn more about planning an effective modern marketing campaign: 

+ How to Develop Marketing Goals That Increase Campaign Effectiveness

+ How Do I Create a Buyer Persona & Why Is It Important?

+ What Is an Integrated Marketing Strategy and Why Do I Need One?




Here at MSS Media Inc, we’ve been providing Education, Government, Real Estate & Lifestyle clients with succinct, optimized, and successful marketing solutions for more than 15 years. Consider MSS Media, Inc a full-service, one-stop shop for all your Media and Public Relations needs. Your goals are our motivation. And our mission is to propel your message, further and faster, to achieve the outcomes you’re looking for. If you found this blog post helpful, please share!

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